Our experienced Operations team begins its work before a voyage is fixed, initially revising the shipping terms by checking and making sure that back-to-back terms are being equally fixed and used between all parties involved in the fixture.

Once the voyage is fixed, we do take care of nominating a performer vessel to all parties involved (shippers, receivers and agents), making sure all of them have been properly provided with the nominated performer vessel and that the same is duly confirmed timely.

Upon final performer vessels’ confirmation, our staff establishes contact with ship agents, both at loading and discharging ports, in order to ensure they are fully and duly appointed and reported.

Prior to the beginning of the voyage, we already started tracking the vessels’ position to secure her arrival at loading port within the agreed loading dates, and we have monitored and managed since then the full voyage since then by providing non-stopping information with fully updated and constant information about arrival notices, sea passage, daily loading/discharging evolution, checking and controlling cargo documents.

Our team does not operate only for voyage charters but also for time charter shipments, where we are able to provide full management and coordination with master, ship owners and agents for a full time charter trip or period, and we take care that the smoothest operations and instructions are being carried out and followed by all parties.

Our work is not fully completed without laytime and time sheet revision and assessment, which we can provide for every shipment, checking that they are properly calculated according to agreed shipping terms, and always trying to obtain as much profit as possible.

Moreover, we can arrange covers on charterers’ liability and/or cargo insurance and quote or offer bunker supply to the vessels worldwide.

All abovementioned services are always provided in a fully confidential and private setting; no information is ever disclosed to any third party without consent.

Last but not least, it is needless to say that we offer complete direct contact with all the staff in our Operations Department via e-mail and phone, available 24 hours a day, 365 days a year.

Perhaps the most important issue after the fixture of the ship is the vessel’s arrival in the loading port between the laycan and fulfilling the other contractual obligations. Vessel ETA update, preparation of voyage instructions, stowage plan preparation, Bills of Lading and LOI issuance assistance, invoicing and payment tracking, laytime calculation are among our other post-fixture tasks.